I have an emergency outside of surgery times, what should I do?
After 8pm weekdays and 6pm Weekends our out of hours provider is Vets Now located inside Cinque Ports Vets.
Call now on 01233 879913
Vets Now Ashford
Cinque Port Vets
Kingsnorth Vet Centre
Email: firstname.lastname@example.org or see Vets Now Ashford
If your pet is hospitalised at our Ashford Hospital please ring 01233 624687 which will give you the out of hours numbers for emergencies and inpatients.
Can a vet visit me at home outside of surgery hours?
Except in exceptional circumstances this is not possible. In order to provide the high levels of care for our patients, it is not practical for the nurse to leave the in-patients unattended. Nor is it viable for a vet to be some distance from the practice and unable to deal with other emergencies. We have a list of phone numbers from local taxi firms who will transport animals, should you need them.
Will I see the same vet when I come in each time?
If you would like to see a specific vet just ask when booking your appointment. They are occasionally allowed holidays though!
Do you recommend pet insurance?
Yes. Advances in Veterinary Medicine and Surgery are occuring almost daily, but these changes come at a price. In depth investigations, even using MRI scanners, can result in large bills so insurance can remove one of the worries whilst your pet is ill. Alternatively some of our clients, who have many pets, give them their own savings account, for a rainy day!
Do you accept credit cards?
We accept Visa, Mastercard, debit & credit cards as well as cash as payment for our services.